Best Companies

After reading this article about some of the best companies for I thought about how the employees of a company affect the consumers. For example when I go to a restaurant where all of the wait staff seems happy, upbeat, and willing to do their job I am more likely to go back, rather than a restaurant where my waiter seems tired, bored, and ready to leave. The attitudes of a company’s employees directly influence the perception of the consumer. This was one of the comments posted by another person who read the article, “Thats probably why Zappos is one of the best businesses to order/purchase/work with ever!! Zappos is the best online shopping; they have the best stuff, the best prices, and the best shipping ever!!!! Coincidence? Probably not.” I think that the companies who put effort into making sure that their employees get good training, good working environments, and make the job at least somewhat enjoyable are benefitting their business outcome in the long run. On top of that, when you have employees who enjoy their job you will have less employees who quit. It takes time and money to train a new employee because with a new employee a business owner increases their variable costs because they must pay the new employee to work and a more experienced worker to teach them what to do regardless of if the job only requires one person.. It is financially smarter to keep people working for the company for long periods of time; they will be able to master the system saving the business owner time and money.